Most of your information can be updated directly in your Mindset customer account including name, password, and additional shipping addresses.

However, these changes will only apply to future orders.

If you need to change the shipping address for an order that’s already been placed, our support team can help—but only if the order hasn’t entered the packing or shipping stage yet.

If you no longer have access to the email address used during your purchase, please create a new customer account with your preferred email.

Due to privacy regulations, our support team cannot change the email address on your behalf.