How do I manage my orders?

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Lisa W.
Head of Customer Support
Last updated: May 17, 2025

Where Can I See My Orders?

You can view all your orders, shipping times, and current processing status anytime in your Mindset customer account.

Just log in on our website and go to the “Orders” section.

Not seeing all your orders?

Make sure you’re checking with the same email address you used at checkout.

In most cases, missing orders are tied to a different email - especially if you’ve used Apple Pay, PayPal, or Google Pay. Try logging in with another email you may have used.