Can I get a refund for courses?

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Lisa W.
Head of Customer Support
Last updated: May 18, 2025

Yes - all Mindset courses come with a 30-day satisfaction guarantee.

If the course didn’t meet your expectations or didn’t deliver the value you hoped for, we’ll refund 100% of your payment. Simple and fair.

However, to keep things honest:

We generally don’t issue refunds for courses that were barely started or where the refund request comes immediately after purchase - unless there’s a clear and valid reason.

If you genuinely went through the course (or at least gave it a proper try) and still feel it wasn’t right for you, we’re happy to make it right.

Here’s what we need:

🧾 Order confirmation

💬 A short reason for your return

📝 A completed Digital Product Complaint Form (PDF)

Send everything to: returns@mindset.st

Refunds are processed back to your original payment method within 3-10 business days after approval, depending on your provider.

👉 Download the Digital Product Complaint Form (PDF)

We stand by our work - but we also stand by fairness. If it didn’t help you, you shouldn’t have to pay for it.