HOW DOES A RETURN WORK?
Lisa W.
Head of Customer Support
Last updated: May 22, 2025
Return Process
- Contact our support team here to start the return process.
- Fill out the Customer Declaration form.
- Clearly mark the package as a “Return” to avoid customs charges.
- Include a completed return form inside the package.
- Refunds are issued once the returned item is received and inspected.
Ship returns to:
Mindset Digital LLC
33 N Gould St
Sheridan, WY 82801
Important notes:
- Mindset does not cover shipping costs.
- Use a trackable shipping method - we are not responsible for lost returns.
Defective or Incorrect Items
If you received a damaged or wrong item, contact our support team. We’ll review your case and refund the return shipping cost if applicable.
Important Return Conditions
- Worn or washed items are not eligible for return or refund.
- Items must be in original condition, including tags and packaging.
- Refunds are always issued to the original payment method used at checkout.
- Processing may take up to 14 business days after your return arrives.
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Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD -
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD -
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD -
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD