WHEN AND HOW WILL MY RETURN BE REFUNDED?

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Lisa W.
Head of Customer Support
Last updated: May 22, 2025

Refund Timeline & Conditions

Once we receive your return, please allow up to 14 business days for us to process it and initiate your refund.

If you haven’t received a confirmation or refund after this period, please contact our customer support and include your order number so we can assist you as quickly as possible.

Refunds are always issued to the original payment method used during checkout.

  • Please note:
  • Refund transfers may take 2-3 business days to appear, depending on your payment provider.
  • Credit card refunds may take slightly longer due to processing times across card networks.

Worn or washed items are not eligible for a refund or exchange. Items must be in original, unused condition with all tags attached.