Can I get a refund for e-books?
Lisa W.
Head of Customer Support
Last updated: May 18, 2025
Yes - we offer a 30-day satisfaction guarantee
If the product didn’t meet your expectations, we’ll refund 100% of your payment - no hard feelings.
That said, we believe in fairness - both ways.
We typically don’t approve refund requests made immediately after purchase unless there’s a specific and valid reason. If you’ve genuinely given the book a try and feel it didn’t deliver value, we’ll always honor your request.
Here’s what we need:
🧾 Order confirmation
💬 A short reason for your return
📝 A completed Digital Product Complaint Form (PDF)
Send everything to: returns@mindset.st
Once approved, refunds are issued to your original payment method within 3–10 business days, depending on your provider.
👉 Download the Digital Product Complaint Form (PDF)
We keep it simple, honest, and fair. That’s how we do things at Mindset.
-
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD -
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD -
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD -
Example product title
Regular price $19.99 USDRegular priceUnit price / perSale price $19.99 USD