How long does a refund take?

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Lisa W.
Head of Customer Support
Last updated: May 18, 2025

Once your refund request is approved, it usually takes 3 to 10 business days for the money to return to your original payment method.

The exact timing depends on your payment provider or bank - some process faster, others take a bit longer. If you haven’t seen the refund after 10 business days, feel free to reach out to returns@mindset.st and we’ll double-check everything on our end.