How long does return and refund take?

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Lisa W.
Head of Customer Support
Last updated: May 13, 2025

How Long Does a Return or Refund Take?

Once we receive your returned item and verify it, we’ll process your refund within 3 - 10 business days, depending on your payment provider.

Here’s how it works:

If you’re using our 30-Day Try It Guarantee, the process is the same - we just need your completed complaint form first.

Still waiting? Reach out to returns@mindset.st and we’ll check the status for you.