No worries - your tracking link will always show if your package was, for example, delivered to a neighbor or dropped off at a local pickup point.

In some cases, a second delivery attempt might be made using a different shipping carrier. You’ll find all updates in the tracking info.

If you see that your package is being returned to us, please contact our customer support via the contact form. We’ll gladly check if we can resend it to you free of charge.