My delivery is incomplete, what can I do?
If any item is missing from your order, please contact returns@mindset.st and include the following:
1. Your order number
2. A clear photo of the opened package, showing the incorrect or missing item
3. A short message describing the issue
This helps us understand what went wrong with your shipment and improve our overall shipping process.
‼️👉 Don’t forget to attach the completed Customer Declaration (PDF) to your request. This is legally required to process your claim. Thank you!